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Dates
2024 — 2025
Project
Apelsinki

Apelsinki — a new loyalty currency

I brought the balance, ways to earn and spend, increased cashback, and partner offers into one coherent journey. Customers can benefit without learning the programme's internal mechanics.

Design challenge

Show how many Apelsinki customers have, where to earn more, and how to use them at checkout without overloading the main screen with programme rules.

My role
Product Designer · the section's journey and interface
Focus
Balance and spending Apelsinki
Launched in 2025
1m+ MAU · Alfa Mobile
01 / ALFA MOBILEApelsinki

Current section screen: balance, quick actions, increased cashback, and partners

Current section screen: balance, quick actions, increased cashback, and partners

01 / Product decisions

One screen answers three questions

01

How much do I have?

Balance and its monetary equivalent sit at the top, alongside a code for use and a direct spending action.

02

How can I earn more?

Below the primary actions, customers see their current cashback rate, its breakdown, and available boosts.

03

Where does it work?

Partner offers come after the main journey, so customers can assess the benefit and open a specific offer.

02 / Testing the solution

People recognised the QR code but did not tap it

Participants were shown the section screen in research. They knew it was a QR code, but did not treat it as a button. That shaped the journey: spending and the currency explanation need explicit actions rather than being hidden behind the code.

Screen shown in researchThe version presented to research participants
The version presented to research participants
Current screenThe complete section with explicit Spend and About actions
The complete section with explicit Spend and About actions

03 / In-app journey

Apelsinki in action

A screen recording of the journey through Benefits: balance, ways to spend Apelsinki, and partner offers.

Open the interactive Figma prototype ↗